Grievance Redressal Escalation Matrix

Grievance Redressal Escalation Matrix :

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Customer Care– Rachana Vaidya, dstreetwinners9@gmail.com

Head of Customer Care– Rachana Vaidya, dstreetwinners9@gmail.com

Compliance Officer – Rachana Vaidya, dstreetwinners9@gmail.com

CEO– Rachana Vaidya, dstreetwinners9@gmail.com

Principal Officer– Rachana Vaidya, dstreetwinners9@gmail.com

Working Hours for Grievance Redressal Escaltion Matrix : 9 AM to 5 PM (Mon to Fri)

Contact No for Grievance Redressal Escaltion Matrix – 6268075655

Registered Address : E102 Fortune Signature Opposite Pushpanjai Hospital Bawadia Kalan Bhopal

ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”.

A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established.

ODR Portal can be accessed via the following link – https://smartodr.in/

And the Scores Link as mentioned below: https://scores.sebi.gov.in/scores-home/

Warning – “Investment in securities market are subject to market risks. Read all the related documents carefully before investing.”

Disclaimer “Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors”

SEBI Reg. No. INH000012625

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+91 6268075655

dstreetwinners9@gmail.com

message@rachanavaidya.in

E-102, Fortune Signature Bawadia Kalan, Bhopal, Madhya Pradesh, India 462039.